The refrigerator is quite expensive and complex equipment. Therefore, a thorough diagnosis of the refrigerator is required upon delivery home. At the time of purchase, it is difficult to check the health of the device. In addition, a sample will be on display in the store, and the device will be delivered to the house from the warehouse. Therefore, the store can only evaluate the appearance and specifications. Before you sign at the bank for the delivery of goods, you should carefully inspect the new device. This will further avoid many problems. Therefore, you need to know how to properly check the refrigerator when delivered to your home.
Check on delivery to avoid possible problems
Checking and diagnosing the refrigerator on your own
After delivery, the device must be checked for operability and the presence of external flaws. If at the same time a factory defect is detected, then such a device can be replaced within 14 days. However, if damage occurred during transportation, it will not be possible to replace it if damage was not detected at the time of delivery.
Verification should include:
- external inspection of the device;
- thorough inspection of the compressor;
- inspection of the device inside;
- performance check.
You should also carefully study all the documentation. In addition to the passport for the product and the sales receipt, the documentation should include a warranty card with a seal.
Visual inspection
First, an external examination is required. Cracks, scratches and other defects may appear on the device during delivery. You should carefully examine its outer surfaces. This will help to immediately identify the presence of damage.
After delivery of new household appliances, a careful inspection is required
The device must be inspected in good light. This will allow you to find even minor damage. Do not rush to inspect the device even if the movers rush and ask them to sign the delivery document faster.
Attention should be paid to the fastening of doors and handles. They must not be defective. If they are weak, then over time they can become loose and fail. And such repairs can not be performed under warranty, so it will cost a decent amount. If defects are found, it is better to refuse the purchase. Description of deficiencies should be indicated in the appropriate form.
Compressor unit inspection
An electric motor and compressor are the main elements of the device. In modern models, they represent a single compressor unit. It is difficult to evaluate the performance of the motor, compressor, posistor, capacitor, and other structural details on its own. However, visually obvious visual defects can be detected. During transportation, some nodes could be damaged, which in the future will affect the performance of the equipment. During transportation, the integrity of the circuit may be impaired. This causes the device to malfunction.
Inspection of the compressor will reveal its defects
In some cases, the compressor unit is closed with a special grill, and loaders may refuse to remove it. However, it only takes a few seconds to dismantle and reinstall it. To do this, simply unscrew the four screws that secure the grill to the chassis.If the loaders or other representatives of the store or delivery service refuse to open the compressor unit for inspection, the device may have some kind of damage.
Removing the protective grille to check the compressor unit
Inner surfaces
Even if the outer surfaces are intact, it does not mean that the device is serviceable. It takes a good look at its internal surfaces. It is necessary to assess the condition of the drawers and shelves. They must be whole. Otherwise, repair or replacement of parts may be required.
You should also pay attention to the rear walls. Evaporators are installed here. They are one of the most expensive elements of the device. They should not be defective.
Internal inspection of shelves and drawers
It is recommended to pay attention to the smell of a new refrigerator. It should smell only of plastic. However, it may smell like food or detergents. This may indicate the operation of the device. The refrigerator could be defective, and for this reason returned to the store by previous customers.
Health Check
The most important step in checking the diagnosed technique is to evaluate the quality of work. Therefore, after inspection inside and out, the unit should be connected to the network. However, it is prohibited to do this immediately after delivery. You must wait at least half an hour.
If the purchase was made in a bona fide store, the shipping service staff should offer such a check themselves. If this does not happen, you must insist on your legal rights to verify the operability of the delivered equipment. Without this check, it will not be possible to diagnose a malfunction of the power cord, bulbs, motor and other elements of the device.
When the unit is turned on, the power indicator and the lights should light up, and the compressor will start, making a characteristic sound. After that, the doors must be closed for half an hour, in order to find out if they expire, the temperature in the chamber decreases. To do this, it is best to use a thermometer, but you can simply check it by hand, attaching it to the rear inner wall of the device. The temperature should be a few degrees below the original. In addition, frost should form on the back wall.
If, after half an hour, the back wall continues to be warm, it is necessary to close the door for another half hour and once again measure the temperature. If the cooling process has not started, this indicates possible malfunctions.
Checking a used refrigerator upon purchase
If a new refrigerator can be repaired under warranty in the event of breakdowns or a factory defect, then it will not work with a used one. Therefore, it must be examined carefully. The advantage of choosing such a device is its single copy. Therefore, it is possible to evaluate its condition even before the purchase and delivery.
In addition to inspecting the appearance, you should carefully consider the compressor unit, checking for visible damage to parts. If not, the refrigerator should be plugged in. Immediately you can evaluate its serviceability, and after a while - the rate of temperature decrease in the chambers. If everything is fine, you can agree on its delivery. Fix orally or on paper all cracks, scratches and other damages. You can take several photos. This will allow you to prove the occurrence of new damage if loading and delivery will be handled by a third party.
It is best to evaluate its performance before buying such a refrigerator, having arrived with an experienced craftsman. It will help to conduct a correct diagnosis, minimizing the risk of detecting damage after delivery. Faster in use, the device cannot be subordinated to a service center under warranty. Therefore, checking its performance is especially important.
What to do when identifying defects
If you identify even the most minor defect, you should refuse to purchase this instance of equipment.Do not believe the promises of the manager, eliminate it within a few days. This can lead to the fact that the buyer is accused that the defect appeared due to violation of the rules of delivery or installation. If the defect does not affect the work and appearance, you can agree on a discount.
Assessment of the condition of the refrigerator before purchase
Upon detection of damage or manufacturing defects, an act shall be drawn up. It describes the defect and other nuances of this device. The presence of such a document will allow claiming for its repair under warranty. If there is no defective act, the manufacturer has the right to refuse warranty repair.
If no defects were found, it is worth checking at the point of sale whether this particular item or the one that is in stock will be delivered. Most likely, the exhibition copy without damage will remain in the store, so you should carefully examine the device that will be delivered. Any external defects can be reported within 14 days after delivery in order to replace the device. However, if the damage occurred due to the fault of the delivery staff, this should be noted in the relevant documents.
When purchasing a new device, you must remember:
- The device must be checked immediately after delivery and in the presence of service representatives. And only after that it is possible to sign a document on the absence of claims to the appearance and quality of the product.
- First you need to check all the functions of the device and inspect all its surfaces. Only then can the unit start operation.
- You can exchange or return the product only within two weeks after purchase. If faults were discovered later, replacement will fail. If a failure is detected, you will have to contact a service center.
A new refrigerator must be checked immediately after delivery. This will make sure that there is no damage, and check the device for operability. In addition, you must make sure that all the accompanying documentation is available.
